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CODE OF CONDUCT

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This code defines the principles and rules governing mentorship between individuals who are victims of physical, mental, and/or sexual violence in French-speaking Switzerland. This mentorship provides victims with invaluable support from mentors who have undergone similar experiences. By sharing their journeys and insights, mentors can offer comfort and practical advice to those currently experiencing or having experienced violence or those who have recently initiated criminal proceedings. This process not only aims to help victims overcome their challenges but also allows mentors to transform their painful experiences into acts of solidarity and resilience. This code outlines the roles, responsibilities, and mutual commitments of mentors and mentees to ensure respectful, compassionate, and constructive support for all involved.

ARTICLE 1 

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The role of VPS is limited to connecting mentors and mentees through a dedicated registration form. Once contact is established, it is up to the mentors and mentees to manage their relationship independently. VPS assumes no responsibility for the progression or any incidents that may occur within the mentorship relationship. Each party is therefore fully responsible for their actions and decisions. 

ARTICLE 2

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The parties agree on the type of communication to use (messages, emails, phone calls, in-person meetings, etc.) and the frequency of contact. It is essential to respect these agreements and not to overuse the other person’s availability. Communication should respect the boundaries set and focus on each other’s well-being.

ARTICLE 3

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Mentorship is entirely free of charge. Mentors commit to providing support and guidance without requesting any form of compensation, whether financial or otherwise, from their mentee. 

ARTICLE 4

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Confidentiality is paramount, including the identity, contact details, and information shared between mentor and mentee. In cases where the law allows or requires it, and solely to protect someone, certain facts may need to be reported. However, outside of these specific situations, no action should be taken without the consent of the person concerned.

ARTICLE 5

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Interactions within the mentorship relationship must be characterised by respect, active listening, empathy, compassion, and mutual support. Each person should pay attention to the needs and emotions of the other, fostering a safe and respectful environment where everyone feels heard and supported.

ARTICLE 6

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Mentorship is a complementary form of support but in no way replaces professional assistance, whether legal, psychological, or social. The aim is to provide “big sister” or “big brother” type support, offering a listening ear and shared experiences, but it should not substitute the services and advice provided by qualified professionals.

ARTICLE 7

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If exchanges could trigger trauma or cause stress – whether for the mentee, who may be grappling with the difficult realities of legal proceedings, or for the mentor, whose own experiences might be stirred – it is essential to seek help from a qualified professional. The mental and emotional well-being of everyone involved is paramount, and any distress encountered during interactions should be taken seriously and handled with the appropriate support.

ARTICLE 8

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If one of the parties encounters problematic or inappropriate behaviour within the mentorship relationship, they have the right to report this to the relevant authorities and are encouraged to inform VPS. The safety and well-being of participants are absolute priorities, and any harmful or rule-breaking behaviour must be taken seriously and addressed accordingly. 

 

ARTICLE 9

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Mentorship can be discontinued at any time if one of the parties wishes. In such cases, the party wishing to end the relationship is asked to inform the other kindly. VPS is available, upon request, to offer a new match to continue the mentorship activity. 

ARTICLE 10

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To prevent the registration of ill-intentioned or unqualified individuals as mentors, VPS requires each participant to provide details such as their name, date of birth, and address. This information is collected solely to ensure the integrity and safety of mentorship, striving to ensure that only genuine and well-meaning individuals participate. 

 

ARTICLE 11

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When registering, it is important to understand that there may be a waiting period before a mentor or mentee whose profile matches is available. It is crucial not to wait passively but to remain proactive in seeking help and support while waiting for VPS to find a match by exploring other available resources.

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ARTICLE 12

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Each mentee has only one mentor. If a mentor wishes to support more than one mentee, they are encouraged to mention this in their registration. 

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