This PDF document (in French) has been designed to guide violence referral persons in small and medium-sized organisations in French-speaking Switzerland in welcoming and supporting victims of physical, psychological, and/or sexual violence.

 

It offers practical tools and clear guidance to provide respectful initial listening, prevent secondary victimisation, and address the specific needs of victims.

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By relying on concrete examples and precise legal information, this awareness initiative aims to strengthen the confidence and skills of violence referral persons while creating a safe and supportive environment for everyone. Accessible and pragmatic, it highlights best practices for acting with empathy and effectiveness, ensuring that victims are promptly and correctly directed to specialised resources.

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To download this document for free, you are invited to provide your email address. In case of updates or changes to the document, you will receive the updated version.